1. How does your factory ensure quality control?
We are a mid-sized manufacturer with over 15 dedicated quality assurance professionals who oversee our production processes using CKP and PFMEA methodologies. We have extensive experience producing connectors, cable assemblies, and wiring assemblies for automotive, marine, and industrial applications. Every unit undergoes 100% functional and visual inspection prior to shipment.
2. Are your materials environmentally safe?
As an ISO9001/ISO14001 certified enterprise, all our raw materials fully comply with RoHS 2.0 standards. We source components from reputable global suppliers and conduct rigorous material testing for each batch. Our products have been exported to Europe and North America for over a decade, and we can provide Certificates of Conformity (COC) upon request.
3. How do I request a custom product design?
You can share your technical drawings with us directly; if drawings are unavailable, photos or physical samples will also work, along with your detailed specifications. For a custom cable assembly, we require key details: connector type, wire AWG/gauge, overall wire length, and a complete wiring diagram to ensure accurate manufacturing.
4. Can you supply OEM & ODM service?
Absolutely. With over 10 years of expertise in manufacturing high-performance connectors, cables, and wiring harnesses, our in-house engineering team is fully equipped to support OEM and ODM projects. We collaborate closely with clients to develop tailored solutions that meet their unique technical and branding requirements.
5. Can I obtain samples for product validation?
Once pricing is confirmed, you may request samples to evaluate performance and compatibility. Most electrical wiring assemblies and connector samples are available free of charge (subject to type and quantity), though the shipping and handling costs will need to be covered by your side.
6. What is the typical lead time for mass production?
Production timelines vary based on order volume and product complexity. For standard cable harness and connector orders, our typical lead time ranges from 3 to 6 weeks. We will provide a precise schedule after reviewing your specific project requirements.
7. What warranty coverage do your products include?
Our industrial wiring assemblies carry a 5-year warranty, while connectors and cables are covered for 5–10 years—one of the strongest warranty commitments in the industry, ensuring your investment is protected long-term.
